Partners Exabytes to Accelerate Enablement of Malaysian Exporters
Apr 25, 2019

The cooperation aims to empower SMEs in the Northern region of Malaysia to seize growing cross-border e-commerce trade opportunities

PENANG, April 25, 2019 --( ASIA TODAY )--, a global B2B platform of Alibaba Group, is partnering with Exabytes Network Sdn. Bhd. (“Exabytes”), Malaysia’s leading web hosting and cloud service provider, to accelerate exports from small-and-medium-sized enterprises (SMEs) in the northern region of Malaysia. As a part of this partnership, will appoint Exabytes as an authorized Global Gold Supplier (GGS) membership Channel Partner. The appointment will enable Exabytes to promote GGS memberships in Malaysia and enroll Malaysian SMEs in the states of Kedah, Penang, Perak and Perlis into the platform to help them tap into millions of buyers worldwide and to discover new business opportunities.

The partnership was announced during its launch today in the presence of Yang Amat Berhormat Chow Kon Yeow, Chief Minister of Penang, accompanied by Eric Zhang, Head of Operations,, Malaysia and Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Network.

Speaking at the ceremony, YAB Chow Kon Yeow, Chief Minister of Penang said, “Malaysia’s digital economy, with e-commerce being one of the key components, is at its fast-growing phase. Against this backdrop, I strongly encourage SMEs and local businesses to innovate and make the most of the benefits available out there. The development of SMEs in tandem with the technology change is crucial, given that SMEs provided two thirds of total jobs in Malaysia and contributed 37% of the total GDP in 2017. I am hopeful that this partnership between and Exabytes will further encourage local SMEs to digitize their businesses and achieve bigger goals by making their business successful beyond Malaysia.”

“The growing volume and potential of cross-border trade for SMEs makes this partnership very valuable to the local business traders in the Northern region,” said Joey Zhu, Malaysia Country Manager of “It not only helps them tap into newer markets, but also takes away some of the pain of digitizing their business. Our partnership with Exabytes will help us better serve the needs of local SMEs and businesses as they accelerate and excel in cross border e-commerce. Together with Exabytes, we will be organizing a series of educational seminars, workshops and sessions in this region to empower and enable more local SMEs and businesses to benefit from Alibaba’s ecosystem.”

Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Network said, “We are honored to be selected as’s partner. This partnership is a great opportunity for us to continue on with our mission to make it easy for SMEs to grow business online. We can now introduce to them, an easy and convenient way to reach to buyers located around the world on a single platform. In addition, this partnership can help strengthen Exabytes’ position as a leading cloud service provider for SMEs in Malaysia.”

“Going global isn’t just for large enterprises. Our team plans to carry out various programs including organizing workshops to share knowledge about global e-commerce trends and we’ll invite local SMEs to attend,” added Chan.

The partnership represents the latest initiative by Alibaba under the Electronic World Trade Platform (eWTP) to help Malaysians SMEs seize global cross-border trade opportunities by taking advantage of the Alibaba ecosystem. In July 2018, with the support of Malaysian agencies such as the Malaysia Digital Economic Corporation (MDEC), the Malaysia Investment Development Authority (MIDA), Malaysia's Trade Promotion Bureau and Tourism Malaysia, Alibaba launched a week-long campaign to promote brand awareness of Malaysian businesses and products on its online marketplaces with more than 50 Malaysian companies participating. is committed to help SMEs play an important role in nation building, currently making up over 90% of business entities in Malaysia. With digital economy being the growth engine of the nation’s economic growth, is committed to help these businesses accelerate cross-border e-commerce trade.

Alibaba rolled out its first overseas eHub in Malaysia under the eWTP initiative in 2017, with an emphasis on facilitating exports for Malaysian SMEs and creating the infrastructure to support global trade with services encompassing e-commerce, logistics, cloud computing, mobile payment and talent training. Since then, Alibaba has made progresses on multiple fronts, including an e-fulfilment hub near the Kuala Lumpur International Airport, the opening of a local data center to provide Malaysian enterprises a local choice to build their businesses on a world-class cloud platform, external trade promotion programs and e-commerce training to develop the skills of Malaysian SMEs and entrepreneurs in support of the development of Malaysia’s digital economy.

Yang Amat Berhormat Chow Kon Yeow, Chief Minister of Penang (middle) graced the partnership with his attendance today and was accompanied by Eric Zhang, Head of Operations,, Malaysia (2nd from left) and Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Network (2nd from right). Also present at the launch were Dato’ Seri Lee Kah Choon, Special Advisor to Chief Minister of Penang (1st from left) and En. Mohamad Imran Mohamad Radzi, Assistant Director of MATRADE (1st from right).



Founded in 1999 as the first business of Alibaba Group, is a leading wholesale marketplace for global trade committed to facilitating “Global Buy, Global Sell.” The platform serves millions of buyers and suppliers around the world for trade in more than 40 major categories, from raw materials to component parts and finished goods. Buyers on are located in over 200 countries and regions. They are typically trade agents, wholesalers, retailers, manufacturers and SMEs engaged in the import and export business. had over 164,000 paying members as of March 31, 2018. It was China’s largest integrated international online whole sale marketplace in 2017 by revenue, according to Analysis.

About Exabytes Network Sdn. Bhd.

Founded in 2001, Exabytes Network Sdn. Bhd. is a leading web hosting and cloud service provider in Southeast Asia. It specializes in providing services of cloud hosting, shared hosting, email hosting, Virtual Private Server, dedicated servers, domain name registration, digital marketing and others. The Company currently serves over 100,000 small- and medium-sized businesses in 121 countries.

Exabytes Network is part of Exabytes Capital Group Sdn. Bhd. It is headquartered in Penang, Malaysia. Website:

Note: All company and product names may be trademarks of their respective owners.

For media enquiries, please contact:
Gabbie Fu
Alibaba Group

Kelly Thean / Aaron Chiew
MSL Malaysia for Alibaba Group

Kam Hashim Hashim Communications
017-387 3281 (Malaysia)

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